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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberlee Odom

August 21, 2024

5  out of  5
rating by Kimberlee Odom
"I've always have had the best service here for insurance- I'll never switch! They also have the best customer service!"
We responded:
"Thank you so much! We strive for excellent customer service."
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Chris Hutchison

August 18, 2024

5  out of  5
rating by Chris Hutchison
"I’ve been Been with them since 2000. They do such an amazing job help out so much understand your policy. From every associate that works in the office they’ve been amazing caring passionate, no matter what you’re going through. Love that I have them as my insurance provider."
We responded:
"Thank you so much for your support and kind words!"
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Robert Groce

August 14, 2024

5  out of  5
rating by Robert Groce
"I’ve had State Farm Insurance since 1965 and they’ve always been great like Family."
We responded:
"Thank you Robert, we appreciate your business!"
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Beverly Smith

August 8, 2024

5  out of  5
rating by Beverly Smith
"My husband and I couldn’t be happier with the expert service that we consistently receive from the agents at Ken Wandell’s State Farm Agency. We are decades long clients with multiple policies. Vanessa and Erica treat us like family members. They are always friendly and eager to help us. They are very responsive to our calls and questions. Their expertise and efficiency are amazing! When we have found it necessary to file claims after accidents, they quickly expedite the necessary documentation. They have even secured a rental car for us on the day of the accident. For anyone looking for a trusted and reliable insurance agency, look no further!"
We responded:
"Thank you so much for your kind review and your family's continued business! "
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Wesley Harrison

August 7, 2024

5  out of  5
rating by Wesley Harrison
"Good people who helped me out a lot after I was hit by a drunk driver. Was back in a new car in less than a month. Here's my wrecked truck and my new suv. Thanks for your help."
We responded:
"We're so glad you're ok! Thank you so much for your continued business, we appreciate you! "
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Steve Page

August 7, 2024

5  out of  5
rating by Steve Page
"We have depended on the folks at the Ken Wandell Agency to insure all of our vehicles for over 20 years. The staff are simply AMAZING. Professional. Prompt. Knowledgeable. Completely recommend to anyone needing dependable and top-notch insurance coverage."
We responded:
"Thank you for such a nice review! "
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Andrew Lewis

July 25, 2024

5  out of  5
rating by Andrew Lewis
"Good office run by some good folks doing their best to be helpful."
We responded:
"Thank you so much for your kind words, Andrew! "
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Janet Webb

July 25, 2024

5  out of  5
rating by Janet Webb
"I have been a state farm customer for years with Ken Wandell the ladies there provide awesome customer service Thank You to Erica,Kim and Vanessa. You go above and beyond your job responsibilities"
We responded:
"Thank you so much Janet, we appreciate your business!"
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Samantha Wolfe

July 25, 2024

5  out of  5
rating by Samantha Wolfe
"Ms. Kim is so wonderful. Every time I speak with her, no matter the time or day, she is so kind and patient. She answers all my questions in a way that doesn't make me feel stupid. She worked a complicated situation out when my husband and I got a divorce. I highly recommend her."
We responded:
"Thanks so much! We appreciate your business. "
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Nick Hughes

July 23, 2024

5  out of  5
rating by Nick Hughes
"Vanessa has been my agent for a long time and she is always so kind and so helpful! I highly recommend her to anyone!"
We responded:
"Thanks so much, Nick! We appreciate your family's business! "
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Julie Proffitt

July 19, 2024

5  out of  5
rating by Julie Proffitt
"The ladies are always so helpful and professional"
We responded:
"Thank you so much for your kind review!"
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Jesse Lane

July 4, 2024

5  out of  5
rating by Jesse Lane
"Great price, great customer service! Vanessa handled all my questions and concerns with ease and saved me $70+ a month on my car insurance. Thank you, if I would give her 10 stars I would."
We responded:
"We're so happy to save you money AND give you great customer service! Thank you!"
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robert smith

July 3, 2024

5  out of  5
rating by robert smith
"Kim lows it one of the sweetest people you will ever know every time me and my family go's to pay the bills she is all was happy to see us it's like she's family and I thank that's what it takes to run a good business. We as a family would highly recommend Ken Wandell State Farm Insurance."
We responded:
"Thank you so much for such a nice review!"
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hope smith

July 3, 2024

5  out of  5
rating by hope smith
"My husband and I have been clients with State Farm for many years. We are very happy and grateful with State Farm. Every Time we make a payment and walk in to State Farm we see smiling faces. Everyone one welcomes the clients once you walk in. State Farm employees especially Kimberly Laws ask how are you doing? Employees at Ken Wandell is not just employee they are friends/family they get the job done. I highly recommend Ken Wandell State Farm to friends, and Family."
We responded:
"Thank you so much for your kind words!"
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Brandon Dorton

July 3, 2024

5  out of  5
rating by Brandon Dorton
"Kim Laws at this agency has been amazing to work with. She has went far above and beyond to help us!!!"
We responded:
"Thank you so much for the review! "
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Kathy Grindstaff

June 25, 2024

5  out of  5
rating by Kathy Grindstaff
"Always very helpful!"
We responded:
"Thank you so much!"
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Karen Blevins

June 10, 2024

5  out of  5
rating by Karen Blevins
"Erica and the team at State Farm have always been professional, helpful and very attentive to my needs. I highly recommend this agency and these folks."
We responded:
"Thank you so much, we appreciate you!"
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Heather Anderson

June 6, 2024

5  out of  5
rating by Heather Anderson
"We've had our home and auto insurance with State Farm and Ken Wandell for decades. Customer service and coverage are excellent. The entire staff is amazing, but Vanessa really went the extra mile for us recently. While reveiwing our policies, she noticed that we weren't getting one of the discounts that we qualified for. She not only corrected it for future billing, but filed a request that State Farm refund the overage all the way back to 2017, when the policy originated. State Farm mailed a lump sum check for that amount very quickly. If you want an insurance office that is knowledgeable, accessible, and honestly feels like family, where you're never treated like a number, I definitely recommend this agent and his staff."
We responded:
"Heather, I am so glad we were able to assist you. Thank you for your kind words and continued business!"
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Dan Thornton

May 30, 2024

5  out of  5
rating by Dan Thornton
"The staff at Ken Wandell’s office are great. Helped with unusual situation and went above/beyond. Excellent communication"
We responded:
"Thank you for your review, we appreciate your business!"
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vickie lewis

May 17, 2024

5  out of  5
rating by vickie lewis
"Kimberly Laws is great to work with !!!"
We responded:
"Thank you so much! "
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Sharon Clark

May 2, 2024

5  out of  5
rating by Sharon Clark
"Love, love, love the responsiveness of State Farm. They get it done. I adore our agent, Vanessa."
We responded:
"Thank you so much for the nice review! "
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Des M

May 2, 2024

5  out of  5
rating by Des M
"My experience with Erica, at Ken Wandell State Farm, was terrific today, as it has been each and every time I have worked with her. She listened to my needs, walked through everything in detail, made me feel very comfortable with the changes that I needed, and even went the extra mile in researching a specific need that ensured coverage for me at a savings. Excellent experience! Thank you, Erica!"
We responded:
"Thank you so much for sharing your experience today. We strive to provide excellent service to our customers."
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colton chambers

April 30, 2024

5  out of  5
rating by colton chambers
"Extremely professional, and super easy to work with. Highly recommended."
We responded:
"Thank you so much!!"
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Kara Banner

April 30, 2024

5  out of  5
rating by Kara Banner
"We absolutely love working with Vanessa! She is the best agent we've ever worked with and constantly thrives to do whatever possible to help your needs"
We responded:
"Thank you so much for your review! "
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Malarie Guinn

April 15, 2024

5  out of  5
rating by Malarie Guinn
"Vanessa is amazing she deserves employee of the year every year"
We responded:
"Thank you so much! "