State Farm® Insurance Agent Ken Wandell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vernice Powell
November 7, 2024
"Willing to go above and beyond. Taking time to help even though I didn't having flood insurance with them. They gave me directions, who I had flood insurance through and some helpful suggestions. They helped me get information uploaded to FEMA. Very knowledgeable and helpful. They explained things as they go so you can understand what is going on. Awesome group. I suggest you go to Ken Wandell to have professional, caring staff working with you. They go above and beyond"
"Thank you for such a kind review! "
Zac Rasnick
October 22, 2024
"Vanessa at Ken’s office went above and beyond on a recent claim we had. 10/10 recommend this office!"
"Thank you, Zac! We do our best to help our customers through the claims process! "
Rebecca Willens
October 11, 2024
"Always friendly and super helpful."
"Thank you so much. We appreciate your business!"
Judy Keys
October 10, 2024
"I have only good things to say regarding Ken Wandell and especially Vanessa. They are very friendly, helpful and knowledgeable regarding insurance and the most recent storm problems."
"Thank you so much for your review, we try our best to help answer whatever questions our customers may have!"
Jessie Borders
October 7, 2024
"They care. They work hard for you and have a great understanding of what your needs are."
"We appreciate your kind review, Jessie. Thank you! "
Julie Vaughn
October 1, 2024
"Statefarm is literally the best insurance company ever! Ken Wandell’s office will take care of whatever needs you have and make the entire process a breeze. Every staff member is always nice and respectful no matter how busy they are. If you have to leave a message they call you back usually within the hour if not faster. They remember you and details of your life. You are never just a name on a piece of paper. I can’t say enough good things about this office and the staff that work there."
"Thank you so much for your review, Julie! "
Mike Hughes
September 20, 2024
"Easy to deal with! Great rates!"
"We always try our best to help our customers! Thank you for your continued business. "
Sammilu Ward
September 20, 2024
"Best Insurance in town and such nice and helpful people! 100% Recommend! 😁"
"Thank you so much for your kind review! "
Gary
September 11, 2024
"I couldn't even imagine doing business at any other insurance company than Ken Wandell's State Farm agency/home town office in Elizabethton Tennessee. I've been doing business with Ken and the girls in the office for over 25 years. They go way above and beyond in helping me keep my payments straight and any other needs or changes that may come up. I guess they're stuck with me for life! Gary Hicks"
"Thank you so much, we are glad to have you too!"
Kimberlee Odom
August 21, 2024
"I've always have had the best service here for insurance- I'll never switch! They also have the best customer service!"
"Thank you so much! We strive for excellent customer service."
Chris Hutchison
August 18, 2024
"I’ve been Been with them since 2000. They do such an amazing job help out so much understand your policy. From every associate that works in the office they’ve been amazing caring passionate, no matter what you’re going through. Love that I have them as my insurance provider."
"Thank you so much for your support and kind words!"
Robert Groce
August 14, 2024
"I’ve had State Farm Insurance since 1965 and they’ve always been great like Family."
"Thank you Robert, we appreciate your business!"
Beverly Smith
August 8, 2024
"My husband and I couldn’t be happier with the expert service that we consistently receive from the agents at Ken Wandell’s State Farm Agency. We are decades long clients with multiple policies. Vanessa and Erica treat us like family members. They are always friendly and eager to help us. They are very responsive to our calls and questions. Their expertise and efficiency are amazing! When we have found it necessary to file claims after accidents, they quickly expedite the necessary documentation. They have even secured a rental car for us on the day of the accident. For anyone looking for a trusted and reliable insurance agency, look no further!"
"Thank you so much for your kind review and your family's continued business! "
Wesley Harrison
August 7, 2024
"Good people who helped me out a lot after I was hit by a drunk driver. Was back in a new car in less than a month. Here's my wrecked truck and my new suv. Thanks for your help."
"We're so glad you're ok! Thank you so much for your continued business, we appreciate you! "
Steve Page
August 7, 2024
"We have depended on the folks at the Ken Wandell Agency to insure all of our vehicles for over 20 years. The staff are simply AMAZING. Professional. Prompt. Knowledgeable. Completely recommend to anyone needing dependable and top-notch insurance coverage."
"Thank you for such a nice review! "
Andrew Lewis
July 25, 2024
"Good office run by some good folks doing their best to be helpful."
"Thank you so much for your kind words, Andrew! "
Janet Webb
July 25, 2024
"I have been a state farm customer for years with Ken Wandell the ladies there provide awesome customer service Thank You to Erica,Kim and Vanessa. You go above and beyond your job responsibilities"
"Thank you so much Janet, we appreciate your business!"
Samantha Wolfe
July 25, 2024
"Ms. Kim is so wonderful. Every time I speak with her, no matter the time or day, she is so kind and patient. She answers all my questions in a way that doesn't make me feel stupid. She worked a complicated situation out when my husband and I got a divorce. I highly recommend her."
"Thanks so much! We appreciate your business. "
Nick Hughes
July 23, 2024
"Vanessa has been my agent for a long time and she is always so kind and so helpful! I highly recommend her to anyone!"
"Thanks so much, Nick! We appreciate your family's business! "
Julie Proffitt
July 19, 2024
"The ladies are always so helpful and professional"
"Thank you so much for your kind review!"
Jesse Lane
July 4, 2024
"Great price, great customer service! Vanessa handled all my questions and concerns with ease and saved me $70+ a month on my car insurance. Thank you, if I would give her 10 stars I would."
"We're so happy to save you money AND give you great customer service! Thank you!"
robert smith
July 3, 2024
"Kim lows it one of the sweetest people you will ever know every time me and my family go's to pay the bills she is all was happy to see us it's like she's family and I thank that's what it takes to run a good business. We as a family would highly recommend Ken Wandell State Farm Insurance."
"Thank you so much for such a nice review!"
hope smith
July 3, 2024
"My husband and I have been clients with State Farm for many years. We are very happy and grateful with State Farm. Every Time we make a payment and walk in to State Farm we see smiling faces. Everyone one welcomes the clients once you walk in. State Farm employees especially Kimberly Laws ask how are you doing? Employees at Ken Wandell is not just employee they are friends/family they get the job done. I highly recommend Ken Wandell State Farm to friends, and Family."
"Thank you so much for your kind words!"
Brandon Dorton
July 3, 2024
"Kim Laws at this agency has been amazing to work with. She has went far above and beyond to help us!!!"
"Thank you so much for the review! "
Kathy Grindstaff
June 25, 2024
"Always very helpful!"
"Thank you so much!"