State Farm® Insurance Agent Ken Wandell

"Been with Ken Wandell for many years. His whole team had wonderful and fast customer service. Erica always gets me what I need in a very timely manner. Thanks for great customer service in world that it doesn’t exist as much as it used to."

"Been with this State farm for quite a few years, they are awesome! Vanessa that works there takes care of me and she is best I've ever dealt with."

"Erica and Vanessa are so sweet and very helpful"

"Friendly, professional service and saved me a great deal of money on homeowners and auto insurance. I strongly recommend this company and this office for your personal insurance needs. C. L. Hughes, III JC,TN."

"Great people. Extremely helpful."

"We had issue with another insurance company, Vanessa was very knowledgeable and courteous in answering our questions. State Farm will always be our preference."

"My family has had our home and autos insured with Ken Wendell/State Farm for 23 years. Their exceptional customer service and professionalism have kept us loyal. They are so friendly and knowledgeable and go above and beyond to make sure our needs are met. They are responsive and reliable, and I highly recommend them to anyone looking for top-notch insurance and customer service."

"This agent and his team go above and beyond for all their customers! I wish I could rate them even higher than this scale! Very pleased and highly recommend!!!"

"Vannesa was excellent. She took the time to review every insurance policy we had, explained our current coverage, her recommended coverage, and ways to save money. We increased coverage on our insurance policies and still saved money! I highly recommend."

"Everyone knows as walk thru our Journey of life it's so nice to be treated with Kindness and respect. And that means so much to me , I m sure it means alot to Everyone how they are treated by anyone and especially thru a business that we have to have which is our Car insurance. I have spoken with Erica several times thru the yrs and she is just an absolute sweetheart She is always so kind on the phone & always so helpful but today I had the absolute pleasure of speaking with a lady named Becky , she was just a pleasure to speak with she truly was, she took her time and explained any questions I ask & I ve just never met nicer and just friendly people as their are working at KEN Wandels State Farm Insurance in Elizabethton Tn.I ask her what her name was before we were done talking,she said her name was Becky when she answered the phone but I had to make sure what her name is so I can leave a review for her and all of the people that work at State Farm in Elizabethton Tn.Becky & Erica, We the people vote A plus A Plus Plus Plus.Becky Thank You Sincerely for your Patience & for your kindness to me while on the phone today. I have been with this Insurance Company for several years and as I told Becky I will stay with them for as long as I live KINDNESS goes a long way with me and it's just something None of us ever forget how we are treated by someone else.We all have to have Car Insurance it's just something we have to have before we can pull out of our driveway in our vehicle..And it was just a True Pleasure speaking with Becky today, and I apologize for writing a book long review I just had to let people know how friendly and helpful these people are Ken Wandells State Farm in Elizabethton Tn.Becky I hope & I Pray you See this review.Because IT Truly was a Pleasure talking with you on the phone,Everyone of you deserve a Raise no matter what your making now because Kindness does go a long long ways and Word of Mouth goes even farther. I Don t put Bumper Stickers on my Car but for people to know where the Sweetest most kindest & most sweetest,People you will ever speak with Please ask for Becky or Erica.And I m sure everyone that works there is very kind also.But these two ladies have always been so very kind and just friendly people to me on the phone.I had to ask her several questions about transferring Insurance from one Vehicle to another and she just had the patience of Jobe in the Bible.She truly did and Becky & Erica, I hope Mr Wandell appreciates you both as much as we the customers do and I m sure he does .Some places of business just rush you thru like we are a number, these Sweet ladies at Ken Wandells State Farm they treat you like your family they truly do..Give State Farm Ken Wandells group a call for all of your insurance needs and you ll self just how kind and sweet they truly are to people.Becky I just can t say enough about your kindness to me today ,I really appreciate the time you took to explain things to me on the phone today.And I also did nt know you offer HOME insurance also.That was also great to know also.I JUST REALLY hope someone in the State Farm Group acknowledges what great employees they have because these two ladies are just the kindest & sweetest 2 ladies you ll ever speak with ever.Becky Thank You Again fir helping me with my Insurance needs today.And again I do apologize for writing a very long review.But I just had too, I really did, I just had to Say THANK YOU BECKY & THANK YOU ERICA, for your kindness to Me and to others. I hope Mr Ken Wandell gives you both a Raise because you both deserve one even if you got one yesterday..Mr.Wandell record the calls between Becky or Erica and you ll understand the reason I feel the way I do, They should just really be recognized and acknowledged for their kindness to your customers...Kindness goes a long long ways with me, and I tell everyone ì know about State Farm and Ken Wandells super sweet and helpful employees. Thank You Again Becky,your a Blessing you Truly are & I m Wishing All of You at State Farm The Very Best of the New Year."

"Ken, Erica, and Vanessa always take the best care of me! My family has had some challenges and disasters over the many years they have been my agents and they always go the extra mile to see to it that I get good service and a fair deal. They are pleasant to talk with and you can hear their desire to help you over the phone. I highly recommend them, if you are in the Carter County area they can’t be beat! I have home, auto, RV, boat and other things with them and the service is exceptional on each!"

"Incredibly pleased with my experience! I worked with Vanessa and she was incredibly kind and helpful. I switched from progressive and got significantly better coverage at a lower price than I had before. She even helped me go through my previous insurance to make sure I wasn’t downgrading in any area of my coverage. I’ll absolutely recommend these folks to anyone I know looking for insurance."

"Very comprehensive, they take care of our personal, business and investment insurance needs. And can execute an answer for all of my questions expediently… Plus they’re just darn nice!"

"We have had the pleasure of working with Ken Wandell State Farm for approximately 22 years for insurance on both our home and our vehicles. Erica has always been our Agent and she has consistently impressed us with her professionalism, her industry knowledge, her kindness and her ability to make us feel that we are the most important people she has to converse with during her busy day. Erica has always made herself available to answer our questions or concerns and always with a ‘smile in her voice.’ Erica is extremely patient and returns our calls promptly whenever necessary. We highly recommend Erica at Ken Wandell State Farm to anyone who values the importance of trust and reliability."

"My family has used Ken Wandell Insurance for nearly 15 years. They have been a partner with us through teenage drivers, car accients, personal insurance, home insurance, etc. They provide immediate help, they are always a phone-call-away, and I get to talk to live person every time. Very responsive; very helpful!"

"We've had our insurance with Ken's agency for many years now, and the support we have gotten from everybody there is just superb. In particular, Erica is just the best! She's been very helpful in several trying situations."

"We have had great service from Ken Wandell State Farm in Elizabetbton Tn. In April of this year, we had to replace our carport. We had to replace the electrical feed to the meter. It took time to get the claim approved, but thanks to Vanessa Tinn’s hard work and several calls, we received our claim. This week we added another vehicle to our policy. Vanessa again treated us like we were the only ones in the office. We have been with State Farm since 1995 and with Ken Wandell since 2016. They are the the best office by far. I highly recommend this office to anyone looking to make. A change. David L"

"I would like to thank Vanessa at State Farm in Elizabethton she went above and beyond in her efforts in getting my claim settled. I would recommend anyone looking for insurance to talk with her."

"Willing to go above and beyond. Taking time to help even though I didn't having flood insurance with them. They gave me directions, who I had flood insurance through and some helpful suggestions. They helped me get information uploaded to FEMA. Very knowledgeable and helpful. They explained things as they go so you can understand what is going on. Awesome group. I suggest you go to Ken Wandell to have professional, caring staff working with you. They go above and beyond"

"Vanessa at Ken’s office went above and beyond on a recent claim we had. 10/10 recommend this office!"

"Always friendly and super helpful."

"I have only good things to say regarding Ken Wandell and especially Vanessa. They are very friendly, helpful and knowledgeable regarding insurance and the most recent storm problems."

"They care. They work hard for you and have a great understanding of what your needs are."

"Statefarm is literally the best insurance company ever! Ken Wandell’s office will take care of whatever needs you have and make the entire process a breeze. Every staff member is always nice and respectful no matter how busy they are. If you have to leave a message they call you back usually within the hour if not faster. They remember you and details of your life. You are never just a name on a piece of paper. I can’t say enough good things about this office and the staff that work there."

"Easy to deal with! Great rates!"