Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Eggers

Patty Eggers

March 24, 2026

5  out of  5
rating by Patty Eggers
"I spoke with Melissa and was so pleased with how she made me feel as if I had been a customer for a long time, although it was the first time I had been in their office. She was very informative about the insurance she wrote for me. I am so glad I went to them for help with my insurance needs. I would definitely recommend them to anyone."
We responded:
"Thank you so much for your kind words and being a valued customer!"
Profile photo of Levi Field

Levi Field

March 24, 2026

5  out of  5
rating by Levi Field
"Melissa was very helpful throughout the entire process! I highly recommend her if you have any questions about insurance with State Farm!"
We responded:
"Thank you so much for your review. We are glad you are part of the State Farm family!"
Profile photo of Alex Cruz

Alex Cruz

March 17, 2026

5  out of  5
rating by Alex Cruz
"We love Ken Wandell State Farm and have for years! My entire household is covered through them and Erica has always been so kind. Everyone that I’ve talked to has been quick, helpful, and kind. I recommend this place to everyone I know."
We responded:
"Thank you Alex, we are so happy to help with your insurance needs!"
Profile photo of Douglas Grant

Douglas Grant

March 10, 2026

5  out of  5
rating by Douglas Grant
"Vanessa is great to work with. Anytime I need something, she makes herself available. She has always walked me through a claim and even walks me through making my Drive Safe app stays working. She is awesome to work with!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vanessa has been so helpful and supportive. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Nancy Wilder

Nancy Wilder

March 3, 2026

5  out of  5
rating by Nancy Wilder
"Friendly help and saved us quite a bit on insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to help and save you money on your insurance. If you ever need anything else, we're here for you!"
Profile photo of Kaitlin depriest

Kaitlin depriest

February 24, 2026

5  out of  5
rating by Kaitlin depriest
"It was a fast and easy process signing up for car insurance. Also cheaper than my last. Thank you. Very nice staff!"
We responded:
"Thanks Kaitlin, I'm glad we can take care of your car insurance needs!"
Profile photo of charles lyons

charles lyons

February 12, 2026

5  out of  5
rating by charles lyons
"Vanessa made my claim so much easier ! She worked hard to make sure we were treated with the upmost respect ! I’m very grateful for her assistance during this hard time !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vanessa was able to make your claim process easier."
Profile photo of Joe-Anna Frontz

Joe-Anna Frontz

February 4, 2026

5  out of  5
rating by Joe-Anna Frontz
"Such sweet people, very kind, answer all your questions. Erika is wonderful! Cheapest prices around and great service. So happy I’m insured with State Farm."
We responded:
"Thank you so much for your kind words. We are glad you are here too!"
Profile photo of Linsey Edwards

Linsey Edwards

February 4, 2026

5  out of  5
rating by Linsey Edwards
"State Farm customer service remains above and beyond other competitors, and working with Melissa at this office has only reinforced that. She has been an absolute pleasure to work with—from purchasing a vehicle just two weeks ago and having the insurance we needed within the hour, to seamlessly completing our transfer from Louisiana to Tennessee. Melissa and her team made the entire process incredibly easy and stress-free. I couldn’t recommend them more."
We responded:
"Thank you so much for your kind review! We're glad Melissa was able to transfer your policies to Tennessee so easily! "
Profile photo of Dwayne Oliver

Dwayne Oliver

February 3, 2026

5  out of  5
rating by Dwayne Oliver
"Very professional and very easy to work with fast and responsive and saved me $100 a month"
We responded:
"We are so glad we could help you save. Thanks for being a part of the State Farm family! "
Profile photo of Tammy Dugger

Tammy Dugger

February 3, 2026

5  out of  5
rating by Tammy Dugger
"Erica was a great! Always go above and beyond to help with all of my questions! Super fast response . The money she saved our family was crazy! If you want great service and save money on ALL insurance needs please see Erica at statefarm in Elizabethton!"
We responded:
"Thank you so much! We are so glad we could help you save money."
Profile photo of Elizabeth Lawson MD

Elizabeth Lawson MD

February 2, 2026

5  out of  5
rating by Elizabeth Lawson MD
"Vanessa Tinn was amazing! Came to my house to review jewelry and answered every text or email asap! I literally saved thousands! Thanks so much!"
We responded:
"Thank you so much for your 5-star review! We're so happy to save your family money AND provide great service!"
Profile photo of Don Carrier

Don Carrier

January 30, 2026

5  out of  5
rating by Don Carrier
"Good friendly people with competitive rates and premium insurance."
We responded:
"Thank you so much, we are glad to help!"
Profile photo of Robert Chapman

Robert Chapman

January 15, 2026

5  out of  5
rating by Robert Chapman
"We had an accident with our truck back in December. It had to be towed from the accident scene. Working with Ken Wandell and his account managers Melissa Green and Vanessa Tinn, they went above and beyond helping us through the process of getting our truck repaired. We highly recommend Ken Wandell’s State Farm. And like a good neighbor, State Farm is there. Robert and Debra Chapman."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're glad that we could support you during such a challenging time. It's our goal to provide exceptional service and make the process as smooth as possible for our customers."
Profile photo of Tim H

Tim H

January 7, 2026

5  out of  5
rating by Tim H
"Erica is the best!"
We responded:
"Thank you Tim, we appreciate your review!"
Profile photo of Mark Christian

Mark Christian

January 5, 2026

5  out of  5
rating by Mark Christian
"Great service, always prompt posting receipt of payment."
We responded:
"Thank you for your kind words, Mark! We're glad to hear you appreciate our prompt service."
Profile photo of Kevin Royse

Kevin Royse

January 2, 2026

5  out of  5
rating by Kevin Royse
"Fast and easy. I feel confident I have an agent and am not just a no."
We responded:
"Thank you for your review! We're thrilled to hear you found the process fast and easy, and that you feel confident having a dedicated agent by your side."
Profile photo of Karen Southerland

Karen Southerland

December 19, 2025

5  out of  5
rating by Karen Southerland
"I cannot say Thank You enough times to Melissa for making what I thought was going to be a difficult situation, so easy and seamless!! She made it quick and painless and was so reassuring. I slept better last night knowing that I was insured and it didn’t break the bank!! I would give 10 ⭐️ if I could!"
We responded:
"Thank you for your kind words, and of course, welcome to State Farm!"
Profile photo of Terrie Cash

Terrie Cash

December 9, 2025

5  out of  5
rating by Terrie Cash
"Everyone in the office is extremely helpful and efficient. Every time I contact them , they do everything need to help us."
We responded:
"Glad to help! Thank you so much for your 5 Stars, we appreciate your business."
Profile photo of Ron Corey

Ron Corey

December 6, 2025

5  out of  5
rating by Ron Corey
"Thank you Erica! I am pleased and grateful for Erica's willingness and ability to get it done. I had a unique situation that seemed complicated to me but Erica got to it and got it figured out for me in just a few minutes. Professional, cordial and competent I'm so glad I found her. Thanks again!"
We responded:
"Thank you so much Ron. We are always glad to help! "
Profile photo of Robert Groce

Robert Groce

December 2, 2025

5  out of  5
rating by Robert Groce
"I’ve had State Farm Insurance since 1965 and they’ve always been great like Family."
We responded:
"Thank you Robert, we appreciate your business!"
Profile photo of Christie Grindstaff

Christie Grindstaff

November 25, 2025

5  out of  5
rating by Christie Grindstaff
"Erika at Statefarm is amazing"
We responded:
"Thank you so much for your review! We appreciate your business."
Profile photo of Dwayne Green

Dwayne Green

November 17, 2025

5  out of  5
rating by Dwayne Green
"Great team"
We responded:
"Thank you for your kind review! "
Profile photo of Nick Hughes

Nick Hughes

November 17, 2025

5  out of  5
rating by Nick Hughes
"Vanessa has been my agent for a long time and she is always so kind and so helpful! I highly recommend her to anyone!"
We responded:
"Thanks so much, Nick! We appreciate your family's business! "
Profile photo of Sylvia Estep

Sylvia Estep

October 17, 2025

5  out of  5
rating by Sylvia Estep
"Erica from Ken Wandell in Elizabethton was a huge help for me giving me a better quote than I was paying with Progressive. So thankful for her help!"
We responded:
"Thank you so much, it is our pleasure to help!"